Current Client Configuration

Supported Platforms

Supported Browsers

Configuration Notes

Be aware of the following requirements and information related to browser usage:

  • Javascript must be enabled.
  • Cookies must be allowed.
  • Passwords: Due to changes in web browsers, Grand Avenue can no longer prevent users from saving passwords. This behavior creates a potential 21 CFR Part 11 compliance issue, and organizations should instruct users to decline offers from browsers to save their Grand Avenue password.
  • Background Sessions: Users should always explicitly Sign Out of Grand Avenue when leaving their workstation. Closing the application browser windows may not be sufficient, due to the behavior of some web browsers which continue to maintain an active session in the background.
  • Tabbing on macOS: In order to use the tab key to navigate through all controls on a page, change the "Full Keyboard Access" option on the "Keyboard" system preferences tab to "All controls"
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